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Ordering Help

Placing an order online through our web site is simple and easy. Just browse through our products and select "add to cart" for any items you wish to purchase. Each time you add an item to your cart you are redirected to the view cart page. From here you have several choices.

  1. You can modify the quantity for each item in your cart.

  2. You can delete any item(s) in your cart.

  3. You can checkout.

The "View Cart" button at the top of the page indicates how many items you have in your cart. If you don't have any items in your cart you will see (0) next to the "View Cart" button.

If you haven't logged in yet, you will be prompted to do so. If you are a new customer, you must register with us. Returning customers just enter your email address and password to login.

Once you are logged in, just complete the checkout process to finalize your order. Once your order has been placed, you will be redirected to an order invoice page that will display all of the information associated with your order.

After completing your order, you will be able to check your order status at any time by logging in to our web site and selecting the "Check your Order Status" link. If you select this link before you login, you will be redirected to the login page.

For additional information on order tracking click here.

You can also place an order over the phone by calling us at: 800-BIKE-911 during our normal business hours.
Click here to view our business hours.

Click Here for for instructions and illustrations on ordering.