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Sales Policy Help

  1. We accept all major Credit Cards.

  2. Prepayment is accepted by personal check or Money Order (please allow one week for check verification). Please send payments/correspondence to: Beyond Outside, Inc. 12310 World Trade Dr. Suite 107 San Diego, CA 92128 – U.S.A.

  3. Non-US costumers must supply proof of ID (fax or e-mail a copy of their photo identity) to pay by credit card.

  4. We protect your privacy. Your personal information is never sold, loaned or otherwise used by any other company. We use it solely for the purpose of purchasing products from our web site. The standard method of shipment is UPS Ground.

  5. Orders to P.O. Boxes or APO/FPO’s will be shipped only if PREPAID by check or Money Order, and will be sent by U.S. Mail (no rush service available).

  6. Most of our items are always in stock. Orders for items that are temporarily out of stock will be put on back-order, and will be shipped within 2-4 weeks.

  7. Credit card orders are billed only at time of shipping – except for custom-made/special request items that will be charged in advance.

  8. We are required to collect sales tax for all deliveries to CA. If your order is taxable, we will apply 8.25% sales tax when your order is processed by our computer system.

  9. International Orders: additional freight charges will be added to your order based on weight, dimensions and destination. All international orders are shipped via FEDEX International. For exact estimates, please call us directly.

  10. Returned items must be unworn and in perfect, re-sellable condition. Items that have been used can't be exchanged or credited. For obvious reasons, no special/custom order can be returned for a refund or exchange.

  11. Please call us and request a Return Authorization Number for all returns. Unauthorized packages may be refused and returned to the sender.

  12. Shipping charges on refused shipments are still the customer’s responsibility.

  13. Prices and specifications are subject to change at any time without notice.